Toxic Culture Killers: How to Build a Thriving Workplace

January 19, 2025

What happens when care is missing from the workplace?

It starts small - missed check-ins, ignored concerns, or broken promises. Over time, these cracks grow into a toxic work environment filled with disengagement, poor communication, and low morale.

Great workplace cultures aren’t built on perks or pizza Fridays. They’re built on trust, respect, and care.

This week, we’re exploring:

  • How to build a culture that prioritizes employee engagement and well-being.
  • Why workplace negativity and indifference destroy trust and collaboration.
  • A free cheat sheet to help you spot and fix culture cracks before they spread.

Whether you’re leading a team or part of one, these strategies will help you create a workplace where everyone thrives.

8 Culture Killers in the Workplace

This week’s cheat sheet highlights the top behaviors that undermine employee morale and trust.

Inside, you’ll learn:

  • The most common culture killers to watch for.
  • How to recognize red flags before they escalate.
  • Key areas where your team’s culture might need attention.

Great teams are built on trust, clarity, and care. Don’t let small cracks derail the culture you’ve worked hard to build.

Why This Matters

Workplace indifference isn’t harmless, it’s costly.

Here’s what happens when care is missing:

  • Disengagement spreads: Broken trust leads to frustration, burnout, and lower performance.
  • Collaboration crumbles: Poor communication and misalignment weaken teamwork.
  • Turnover skyrockets: Talented employees leave when they feel undervalued or unrecognized.

But when care is prioritized:

  • Engagement soars: Employees feel valued and motivated to do their best.
  • Collaboration improves: Trust strengthens relationships and streamlines problem-solving.
  • Retention increases: People stay where their growth and well-being are supported.

Culture isn’t just a “nice-to-have.” It’s the foundation for your team’s success - or their struggles.

Strategies to Improve Workplace Culture

Creating a positive work environment takes more than avoiding pitfalls. Here’s how to foster a thriving culture:

  • Create Psychological Safety
    Make it safe for your team to share ideas, feedback, and concerns without fear of judgment. This encourages trust and innovation.
  • Build Clear Communication Channels
    Keep communication open, honest, and transparent. Regular updates and clear expectations prevent misunderstandings and build trust.
  • Prioritize Well-Being
    Offer flexibility, resources, or programs that support mental and physical health. When employees feel cared for, they’re more engaged and productive.
  • Celebrate Wins
    Recognize individual and team achievements regularly. Celebrations—no matter how small—boost morale and connection.
  • Encourage Growth Opportunities
    Invest in your team’s development through training, mentorship, or challenging projects. Demonstrate that you value their professional growth.

Small, intentional actions can transform a toxic work environment into a thriving, positive workplace culture.

Your Weekly Growth Hack: A Book to Transform Your Culture

This week’s recommendation: The Culture Code by Daniel Coyle

Why this book?

Coyle unpacks the key behaviors of successful teams and what makes them thrive. His research-backed insights are perfect for leaders looking to improve team collaboration and trust.

What you’ll learn:

  • Practical steps to foster connection and psychological safety.
  • Inspiring stories from top-performing teams across industries.
  • A roadmap for building a culture where people and performance excel.

🌟 If improving your workplace culture feels overwhelming, this book will give you the tools to take the first step.

"People don’t leave jobs—they leave toxic cultures." — Unknown

Indifference might seem small, but its impact is massive.

This week, reflect on your team’s culture.

  • What cracks might be forming?
  • What actions can you take to rebuild trust and prioritize employee well-being?

Whether you’re a leader or part of a team, small acts of care can create big change. Let’s leave workplace negativity behind and build environments where everyone can thrive.

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Thank you for being a valued member of Growth Steps. I’m excited to guide you on this journey. Until next week, keep striving for growth.​
— Jay Mount, Creator of Growth Steps, Founder of Jay Mount Consulting Ltd.
https://www.jaymount.me/