How to Lead with Emotional Intelligence

February 23, 2025

When you think about great leadership, what comes to mind?

Strategic decision-making? Clear communication? Strong business acumen?

While these are essential, there’s one leadership skill that consistently separates good leaders from great ones—emotional intelligence in leadership.

💡 Emotional intelligence (EQ) is the ability to understand, manage, and use emotions effectively in leadership. It plays a crucial role in building trust, enhancing team engagement, and driving overall success.

Leaders with high EQ are better equipped to:

✅ Navigate complex team dynamics,
✅ Handle conflicts with empathy,
✅ Improve communication in the workplace,
✅ And lead teams through challenges with resilience.

This week’s Growth Steps explores why emotional intelligence is key to great leadership and how you can develop it to strengthen your team and leadership style.

How to Lead with Emotional Intelligence

💡 Great leaders don’t just manage tasks—they understand people.

Think you’re leading with emotional intelligence?

This week’s cheat sheet highlights the importance of emotional intelligence and offers practical tips to strengthen your emotional intelligence skills.

Inside, you’ll discover:

  • Why emotional intelligence impacts team performance,
  • The hidden costs of low EQ in leadership,
  • 5 actionable strategies for developing emotional intelligence.

Mastering EQ isn’t just about improving communication—it’s about building stronger, more connected teams that thrive.

Why This Matters

Leadership isn’t just about hitting KPIs—it’s about leading people.

When you focus on developing emotional intelligence, you create a work environment where your team feels:

Heard — because you listen actively,
Valued — because you recognize their efforts,
Supported — because you respond with empathy.

But the risks of low EQ are real.

Leaders with poor emotional intelligence often:
🚫 Struggle with communication, leading to misunderstandings,
🚫 React emotionally under pressure, causing team stress,
🚫 Fail to recognize team dynamics, leading to disengagement,
🚫 Experience higher turnover due to lack of trust and support.

In fact, emotional intelligence at work has been linked to:

💡 Higher team productivity,
💡 Improved collaboration,
💡 And lower employee turnover.

Simply put, emotional intelligence in leadership is the foundation for building high-performing, resilient teams.

The best part? EQ is a skill that can be developed—no matter where you’re starting.

Signs You Need to Work on Your EQ

Curious if your emotional intelligence skills need a boost?

Here are 5 red flags that indicate you may need to focus on improving your leadership skills through EQ:

🚩 You react impulsively in stressful situations.
🚩 You avoid tough conversations because they feel uncomfortable.
🚩 You struggle to pick up on emotional cues from your team.
🚩 You often take feedback personally rather than constructively.
🚩 Your team hesitates to approach you with concerns or new ideas.

If any of these sound familiar, it’s a sign to work on your self-awareness in leadership.

Here’s how to start developing emotional intelligence:

1️⃣ Pause before reacting. Controlling emotional reactions builds trust.
2️⃣ Practice active listening. Focus fully on your team’s words and emotions.
3️⃣ Seek feedback on your leadership style. It helps reveal blind spots.
4️⃣ Lead with empathy. Consider how decisions impact your team emotionally.
5️⃣ Reflect on emotional triggers. Self-awareness is the foundation of EQ.

Improving your emotional intelligence at work isn’t just about being a better leader—it’s about creating a culture where your team feels motivated, engaged, and valued.

Weekly Growth Hack: “Emotional Intelligence” by Daniel Goleman

If you’re serious about developing emotional intelligence, this is the book to start with. Goleman breaks down the science behind EQ and explains why it’s more important than IQ for leadership success.

In this book, you’ll learn:

🔹 How emotional intelligence impacts leadership success,
🔹 Practical ways to strengthen self-awareness and empathy,
🔹 And how to build emotionally intelligent teams that thrive.

"Leadership is not about being in charge. It’s about taking care of those in your charge." — Simon Sinek

If you want to improve your leadership, focusing on emotional intelligence is one of the most impactful changes you can make.

The more self-aware and empathetic you become, the stronger your leadership—and your team—will be.

Start practicing EQ today and watch your team engagement and productivity soar.

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Thank you for being a valued member of Growth Steps. I’m excited to guide you on this journey. Until next week, keep striving for growth.​
— Jay Mount, Creator of Growth Steps, Founder of Jay Mount Consulting Ltd.
https://www.jaymount.me/